Many players have questions about Aviator before they deposit their first euro — here are the honest answers.
What You Need First
- A stable internet connection and a modern web browser (Chrome, Firefox, Safari, or Edge).
- A valid email address for account registration and verification.
- Proof of identity (passport, driver’s license, or national ID) for KYC checks.
- A payment method: credit/debit card, e-wallet (Skrill, Neteller), or bank transfer.
- Age 18+ (or 21+ in some jurisdictions) — be ready to verify your date of birth.
- A basic understanding of how crash games work: rising multiplier, cash out before it crashes.
Creating Your Account
- Visit the site and click the “Sign Up” or “Register” button.
- Fill in the registration form: username, password, email, and personal details.
- Confirm your email by clicking the link sent to your inbox.
- Log in and complete the profile: add phone number and address (if required).
- Upload identification documents for KYC verification (may be required before withdrawal).
- Set up two-factor authentication (2FA) for extra security.
Calculating Your Bonus
Suppose you claim a 100% match bonus up to €200 on a deposit of €100. The wagering requirement is 35x (deposit + bonus). Total wager needed = (€100 + €100) × 35 = €7,000.
The crash game has an RTP of 97%, meaning the house edge is 3%. Expected loss during wagering = €7,000 × 3% = €210. Your bonus value = €200, so net expected value = €200 – €210 = –€10. This is negative, so the bonus is not profitable on average. However, with a higher RTP (99%) or lower wagering (20x), the EV can turn positive.
Formula: EV = Bonus – (Wager × (1 – RTP)). Always calculate before accepting.
Financial Operations
| Method | Deposit Time | Withdrawal Time | Min/Max Deposit |
|---|---|---|---|
| Visa/Mastercard | Instant | 1–3 business days | €10 / €5,000 |
| Skrill | Instant | Up to 24 hours | €10 / €10,000 |
| Neteller | Instant | Up to 24 hours | €10 / €10,000 |
| Bank Transfer | 1–3 days | 3–7 days | €20 / €50,000 |
| Cryptocurrency (BTC) | 10–30 minutes | Up to 2 hours | €20 equivalent / no max |
Licence & Player Protection
The site operates under a Curacao eGaming licence (number 8048/JAZ). This means it follows basic regulatory standards but does not offer the same consumer protection as EU-regulated licences. Important: Winnings from Curacao-licensed casinos may be subject to local income tax in your country. Always check with a tax advisor.
Player protection includes SSL encryption, responsible gambling tools, and segregated player funds. Verify the licence by clicking the footer logo.
Fix It Fast
Login Issues
Clear your browser cache and cookies, or try an incognito window. If that fails, reset your password via the “Forgot Password” link. Ensure your account isn’t locked due to multiple failed attempts.
Withdrawal Pending
Check if all wagering requirements are met and documents are verified. Withdrawals usually process within 48 hours, but delays occur during weekends. Contact support if it exceeds 72 hours.
Verification Documents Rejected
Make sure scans are clear, all four corners visible, and match your registered name. Use JPEG or PNG files under 5 MB. Common errors: expired ID, blurred photo, or mismatched address proof.
Game Not Loading
Disable browser extensions (especially ad blockers) and update your browser to the latest version. If using mobile, ensure your operating system is up to date. Try a different browser or device.
Payment Method Not Accepted
Check the list of supported payment methods for your country. Some e-wallets are restricted in certain regions. Use a different method or contact support for alternatives.
Bonus Not Credited
Ensure you entered the bonus code during deposit. The bonus may require a minimum deposit amount. Contact support if the bonus is not credited within 10 minutes.
Common Questions
How do I play the crash game?
Place a bet, watch the multiplier rise, and click “Cash Out” before the crash. Your payout = bet × multiplier. If you don’t cash out in time, you lose the bet.
What is the RTP of the game?
The theoretical RTP is 97%. This means over many rounds, the game returns 97% of all bets to players. Actual short-term results vary.
Is the game fair?
Yes, it uses a provably fair system. You can verify each round’s outcome by checking the server seed and round hash in the game history.
Can I play on mobile?
Yes, the site is fully optimized for mobile browsers. There is no dedicated app, but you can add the page to your home screen as a progressive web app (PWA) for quick access.
What is the minimum deposit?
The minimum deposit is €10 for most methods. Check the cashier for specific amounts per payment option.
How long do withdrawals take?
E-wallets: up to 24 hours; cards: 1–3 business days; bank transfers: 3–7 days. Cryptocurrencies: typically within 2 hours.
Do I need to verify my account?
Yes, you must complete KYC verification before your first withdrawal. Submit a valid ID and proof of address. Verification usually takes 24–48 hours.
Worth Knowing
Use responsible gambling tools: set a deposit limit (daily, weekly, monthly), a loss limit, a session timer, or take a time-out. Self-exclusion options are available for longer breaks. Always gamble with money you can afford to lose.
For a visual tutorial, watch this walkthrough:
By understanding the math, protecting your funds, and using smart strategies, you can enjoy the experience responsibly. Start small, use the demo mode if available, and never chase losses.
